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If you need help navigating our web site, or have questions regarding ordering, delivery, etc., please refer to this Info section first. If your question is not answered here, please email us at service@simplytapestries.com. We will respond to your email as quickly as possible, usually within the same day
Customer Service Representatives are available to answer your questions & place your order
Monday to Friday 9:30 a.m. to 4:30 p.m. Eastern Time
Call Toll Free: (866) 819-4218
Other times, leave us a message and your call will be returned as soon as possible.
Currency
All of our prices are in U.S. dollars.
Shipping Policy and Rates - U.S. and Puerto Rico 
We accept orders from and ship to all 50 U.S. states and Puerto Rico. Your order will be shipped via UPS from our Michigan warehouse within one to two business days. We DO NOT ship to P.O. Boxes or A.P.O. Boxes. Shipping rates per tapestry ordered are as follows:
Ground shipping to anywhere in the continental U.S. - FREE
2nd Day Air - $35.00
Please Note: There is a $10 surcharge per tapestry for orders shipped to Hawaii, Alaska, and Puerto Rico.
Shipping Policy and Rates - Canada 
We happily accept orders from Canada. Your order will be shipped via UPS from our Michigan warehouse within one to two business days. Shipping rates apply and are displayed during checkout. Canadian shipments may be subject to customs charges. The customs charge is determined at the border by Canada and is the responsibility of the receiving party. We DO NOT ship to P.O. Boxes or A.P.O. Boxes
(More information below in the FAQ).
Sales Tax
We are required to charge sales tax on all orders shipped to addresses in New Jersey. No tax will be charged on orders shipped outside the state of New Jersey.
Return Policy
Our tapestry wall hangings are top quality name brand merchandise, but we understand that sometimes you just aren't happy with something you purchase, whether in a physical store or online. You can return any item for any reason for a full refund within 60 days of receipt.
- You must first email us at: service@simplytapestries.com within 60 days of receipt of the tapestry for return authorization.
- Shipping charges for the return are the responsibility of the customer.
- Returns must be received within 10 business days of the date you informed us of your intent to return the item.
- Deliveries that are refused by the customer are considered returned by the customer. Shipping costs for returns are the responsibility of the customer and will be deducted from the customer's refund.
- Returns must be in new condition, with ALL original materials and packing.
- Returns received without authorization beyond the 60 day window will not be refunded.
- Any returns received by us that are determined to be in unsalable (not new) condition, i.e., animal hair, damaged, soiled, missing parts, will not be issued a refund.
- Expedited shipping charges are non-refundable.
- Returns received without prior authorization or determined to be in unsalable (not new) condition can be shipped back to you for a fee of $15.00 shipping and handling.
- Custom made tapestries can not be returned. Woven Moments Kits are only in "new" condition if the seal on the box has not been broken.
Please allow 10 business days after the receipt of your return for your refund to be processed and issued.
Tapestry Dimensions
Tapestry wall hangings are a woven product. Due to slight variations in weaving from one shipment to another, tapestries may normally vary in size +/- 5%
FAQ (Frequently Asked Questions)
How can you offer such low prices?
At SimplyTapestries.com, you take advantage of our direct relationship with the manufacturers of these tapestries. We bring you their best products via the internet, and we ship those products directly to your door. This completely eliminates the retail store, and all those costly retail "overhead" markups are gone forever!
How "up to date" are your products?
The tapestry wall hangings we sell are always the latest designs. We update our site with the latest products as they become available from the manufacturer. Simply Tapestries strives to offer a very focused selection of the most attractive and most popular pieces. Who has time to look at 1500 tapestries?
I saw the same tapestry on another site. Is it the same?
If the dimensions are the same - yes. Artists will license their work to a single tapestry manufacturer. If you've seen the same tapestry wall hanging on another site, it will be from the same manufacturer we use. We don't mind disclosing this because we believe our pricing is the best on the web. Why pay more for a tapestry when you can buy the same piece cheaper at Simply Tapestries?
When should I expect delivery?
Virtually all our products leave our Michigan warehouse no later than the second business day after you order; many times it's faster than that. During heavy shopping seasons, it may take up to three days to leave the warehouse. After departure, standard Ground shipping times apply, which, depending on your location and the volume being handled by the shipper, is from three to seven business days.
What about expedited delivery?
2nd Day Air shipping is available to all 50 States and Puerto Rico for an additional shipping charge of $35. If placing a multiple tapestry order, please be aware that, since each tapestry is individually boxed, each tapestry ordered will incur its own shipping charge (i.e. 3 tapestries shipped 2nd Day Air will incur $105 in shipping charges.) Please bear in mind that it may take a day or two for us to ship the products from our warehouse. Please email us at service@simplytapestries.com with questions about shipping options.
Do you ship to Alaska, Hawaii and Puerto Rico?
Yes we do. There is a $10 surcharge per tapestry added to your order regardless of the shipping method chosen for these locations. For instance, 2-Day is $45 ($35+$10) and ground is $10 (just the surcharge). Please email us at service@simplytapestries.com with questions about shipping.
Do you ship to Canada?
Absolutely. We ship to Canada via "UPS Standard to Canada". Shipping rates apply and are displayed during checkout. Canadian shipments may be subject to customs charges. The customs charge is determined at the border by Canada and is the responsibility of the receiving party.
What if I need warranty service?
All of our suppliers hold to the strictest standards of quality control. If by chance you receive a product which is defective, please contact us immediately so we can arrange a replacement. If your product is damaged in shipping, the issue can quickly be resolved by notifying UPS. If you ever have questions not answered by UPS, please contact us at service@simplytapestries.com.
How safe is my credit card information?
When you buy from SimplyTapestries.com, your credit card purchase is processed in real time through the First Bank of Beverly Hills, by secure eCommerce servers run by Yahoo.com. Then your order is encrypted with PGP before being sent to SimplyTapestries.com. Your card couldn't be safer!
SimplyTapestries.com is presented by:
Ahl DaPrato, LLC
service@simplytapestries.com
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Our Price: $172.00